Tuesday, 30 March 2010
Richard Pascal and Anthony B Athos - 'The Art of Japanese Management'
McKinsey - 'Seven S Model'
Peter Drucker - 'Flatter Mangement Structures'
Tom Peters - 'Thriving on Chaos'
Tom Peters & Robert Waterman - 'In Search of Excellence'
Michael Porter - 'The Competititve Advantage'
George Stalk Jnr & Thomas M Horr - 'Competing Against Time'
Rosabeth Moss Kanter - 'When Giants Learn to Dance'
John Harvey-Jones - 'Managing to Survive'
John Harvey-Jones - 'Making it Happen'
John P Kotter - 'A Force for Change'
Peter M Senge - 'The Fifth Discipline'
Warren Benn - 'On Becoming a Leader'
Peter Drucker - 'Managing the Non-Profit Organisation'
Peter Drucker - 'Management: Tasks Responsibilities Practices'
Peter Drucker - 'Managing for Results'
Theodore Levitt - 'Thinking about Management'
Kenneth R Andrews - 'The Concept of Corporate Strategy'
Kenichi Ohmae - 'The Mind of the Strategist'
Kenishi Ohmae - 'The Borderless World'
Charles H Kepner & Benjamin B Tregoe - 'The New Rational Manager'
Mark McCormick - 'What They Don't Teach You at Harvard Business School'
Henry Mintzberg - 'Mintzberg on Management'
Peter M Sluger - 'The Fifth Discipline'
Campbell & Tawardey - 'Mission and Business Philosophy'
Robet H Waterman Jnr - 'The Frontiers of Excellence'
Rober P Waterman Jnr - 'The Renewal Factor'
Geert Kofstode - 'Cultures and Organisations'
Michael Hammer & James Champney - 'Reengineering the Corporation'
John P Holter & James L Heshett - 'Corporate Culture and Performance'
Andrew Campbell, Marion Devine and David Young - 'Sense of Mission'
Henry Neave - 'The Deming Dimension'
Philip Crosby - 'Quality is Free'
Richard Whiteley - 'The Customer - Driven Company'
Sunday, 28 March 2010
This key principle can decisively boost your effectiveness in the office or the boardroom, when chairing and coaching, interviewing and influencing, presenting and planning. With section on topics ranging from Bullying, Competencies, Diversity and Empowerment to Listening, Mentoring, NLP and Values.
Peter Honey (CIPD)
Wednesday, 24 March 2010
The second edition has been extensively revised and rewritten with the inculsion of over fifty brand new checklists.
Trevor Boutall (MCI)
Saturday, 20 March 2010
This book is carefully structured to ensure a steady, easily acquired insight into leadership skills. So you understand leadership, develop leadership abilities and grow as a leader.
Wednesday, 17 March 2010
Kouzes & Posner (Jossey-Bass)
Tuesday, 16 March 2010
- Identify the product or service and explain why you want to discuss it
- Ask questions to clarify what the customer expects from your product or service
- Summarise your understanding of the customer's expectations
- Discuss what you will do to meet these expectations
- Agree on next steps and set a follow up date
Friday, 12 March 2010
I was recently asked why the company is called what it is. I could give you lots of really well thought through marketing reason why we chose 'Challenging HR' and all of them would be true. But the it would appear that things happened it a certain chronological order. In trueth the name came first and whether it fitted with what we are about came second.
We are often asked what we mean by it and in trueth it means several things. It also means different things to different people, which in it's own way also fits what we are about. Developing people is never what you would call an exact science. More importantly what does it mean to you? When you have worked that out, do let me know.
This is that book! It has been the job-hunting classic for decades, and is updated by Bolles each rear.
After I read it 1996 (and working through a dozen of the exercises) I knew that it should be required reading for anyone who wants to successfully carve out their own career niche.
It is about taking chances, gaining confidence and making changes in your career and life.
Richard Bolles (Ten Speed Press)
Thursday, 11 March 2010
Wednesday, 10 March 2010
Patrick Lencioni (Jossey-Bass)
Tuesday, 9 March 2010
This list covers some of the basic tools (all can be readily researched on the www)
- A different point of view
- Pencil and paper brainstorming
- Round-Robin brainstorming
- Control Chart
- Double Reversal
- Fishbone Diagram
- Backward Fishbone
- Bulletin Board Fishbone
- Detailed Flow Chart
- Force Field Analysis
- Pareto Chart
- Planning Chart
- Run Chart
- Scatter Diagram
David Tinney has promised himself that he would publish his book for years (it may even be decades) and it has finally arrived. It has gone straight to the top of my reading pile and I will post a review as soon as I have read and digested it's contents.
I have high hopes as the back page introduction goes:
'This book is about how to make you successful. It is my sincere belief that all you have to be is a little better that then person next door and you will shine. This book gives you the tools to make a success of yourself and thus whatever you drive yourself to do.'
So watch this space for the review....
These books present the best current thinking and span the entire range of contemporary business practice. Each book gives you the key concepts behind the subject and the techniques to implement the ideas effectively, together with lessons from benchmark companies and ideas from the words smartest thinkers.
Organised into ten core subject areas making it easy to find the information you need:
- Operations and Technology
- Life and Work
It is the perfect learning solution for people who need to master the latest business thinking and practice quickly or have gaps they need to fill.
Monday, 8 March 2010
This book offers hope for dealing with those "bosses from hell".
- Find out all you can about the training programme you are about to attend
- Complete pre-class work thoroughly
- Get you workload in order before you go to the training programme
During the programme - get actively involved
- Get to know the people in class with you
- Help create a constructive learning atmosphere -Be active, listen actively to others, be positive, be on time and prepared
- Be willing to try new things
- Be willing to practice
- Help make positive mid-course corrections
- Build a solid plan for back-on-the-job implementation
After the program - stay focused on mastering the skills
- Involve others
- Implement your plan
- Be willing to break old habits
- Stick to it
- Follow up
- Give yourself credit where credit is due
Sunday, 7 March 2010
Friday, 5 March 2010
Thursday, 4 March 2010
Think Happy It is very important to be optimistic, almost to the point of being opportunistic. Again from my previous comments this isn’t something you can do retrospectively. For this, you need to be in tune with your thinking. We all know people who have a little voice that tells them they are going to do badly, that things aren’t going to go as well as they had hoped. A friend of mine springs to mind instantly, and whether it be about his job or having his kitchen refitted, it is always a self fulfilling prophecy. We all need to recognise where are thinking is negative or unconstructive and turn it around so it’s more positive.
It is probably the one topic that I have been hearing more than anything. Everyone from psychologist, spiritual guides and the HR press have all been focusing on for months.
And I read with interest this seven point explanation on how to escape the abyss (here is the 1st point):
Bounce Back Resilience is the ability to recover from difficult situations. My first job was in a High Street bank, but I soon started analysing people's behaviours. I discovered there are five characteristics that make you resilient - the ability to problem solve, optimism, flexibility, accountability and freedom from stress. My observations also tell me it can become clear, and very stressful, when people know what they need to do to become resilient but struggle to manifest these behaviours naturally.
Wednesday, 3 March 2010
I am not expecting to go all street and start coming up with deep and meaningful thoughts communicated in “txt spk” or “’tever” (I am not sure there has ever been a time that would have been right for me to try and do that, but it certainly isn’t right now!).
Something that I know I will have to do is share that odd occasion when something strikes me. Whether that be about a client, a delegate or even just with someone that I know.
So watch this space and speak to you soon.