Thursday, 22 July 2010


Finally got them all to stop ..... for now!

Sent from Simon Bound (mobile)

Tuesday, 20 July 2010


Aaaaah. It comes to something when all your electronic accounts are automatically sending eachother messages....... how do I make it stop!

Sent from Simon Bound (mobile)

Friday, 16 July 2010

Leadership - it's all about you!

The quality of leadership is central to a team's performance. The ability to communicate a vision and align aspirations to achieve common goals is equally important. Effective leadership is not just about possessing the technical knowledge; it is about building relationships and influencing others to achieve overall business goals. This course will examine everything a leader will need to know to build towards team success.
  • The difference between managing and leading
  • What is your leadership style?
  • Key leadership principles to improve team performance and commitment
  • Situational leadership
  • Strategies to inspire and coach your team
  • How to manage performance
  • Motivating your team
  • Effective delegation
  • Action planning to ensure transfer of learning to the workplace

Coaching Skills - it is about them!

Development of the team is no longer something which can be abdicated to a training department. It is becoming more common for the line manager to become responsible for the development of the individuals in their team and therefore the need for coaching skills becomes of great importance.

This coaching and development programme will focus on combining the theory of coaching and practical application.

  • The key differences between coaching and training
  • What is the role of the coach
  • Skills and qualities of an effective coach
  • Awareness and responsibility
  • Understanding how to tailor the support to the individual
  • Practical session planning
  • Practical practice sessions
  • Reflection of the practical session

Emotional Intelligence (EQ) - it's more than just feelings!

This is a fun and interactive workshop which fives a broad overview of the subject of emotional intelligence. Each of the competence areas are explored in an active and participative way. It is intended for managers and other professionals who would like to deepen their knowledge and understanding of their own and other peoples' emotions in order to improve working relationships and performance.
  • Understand the key concepts of emotional intelligence
  • Identify and respond to your emotions
  • Assess your current levels of emotional competence
  • Take control of situations and get the best possible outcome
  • Resolve conflict more easily
  • Inspire more co-operation, trust and confidence in others
  • Build relationships based on trust
  • Improve decision making and achieve better results
  • Action planning to ensure transfer of learning to the workplace

Facilitation Skills - it's a group thing!

As facilitation becomes more widely known and practised, so expectations increase about the competence of the facilitator. This practical course aims to provide an opportunity for facilitators to explore a range of tools and techniques, gain feedback in practice sessions and build increased confidence in dealing wiht challenging situations.

  • Explore more tools and tchniques in facilittion
  • Practise a range of situations and receive feedback
  • Gain greater insight into your behaviour as a facilitator
  • Use facilitation skills in challenging situations
  • Contracting and rapport building
  • Facilitation models

Unravelling Management Theory - what's in it for me?

Increase both your personal effectiveness and your corporate persona as an individual and manager by developing an understanding of different management theories, how they interconnect and interact with each other. This introductory programme will help you to unlock all the jargon, concepts and brand names that those that have been exposed to, use so readily, but may not understand. You will have the opportunity to build a portfolio of theories and models that work for you to illustrate both your business acumen, as well as use on a practical level in your day-to-day role.

With theories and concepts covering personality, motivational traits, strategy, planning, projects, communication, development, feedback and leadership.


A foundation in management theory using well-established models, suitable for those new to a management role, or as a stepping stone to explore more complex stuff.


For managers who see the need to have a more sophisticated toolbox when dealing with the challenges of today.

Development Centre - it's all about discovery!

This unique, hard-hitting course equips each delegate with a range of practical tools, tchniques and insights to significantly enhance their personal performance, potential and profile.

Topics include:
  • Personal SWOT
  • Habits of High-Achievers
  • Detailed Personal Performance Feedback
  • Achieving Potential
  • Capitalising on Strengths
  • Profile Building
  • Practical Exercises
  • Action Planning for future development interventions

This programme can use generic or specific corporate competences.

Sunday, 4 July 2010

Handling Disruptive Behaviour in Meetings - Key Actions

  • Stay calm and use nonverbal cues
  • Reinforce disrupter's acceptable behaviour
  • Refer to the ground rules
  • Let the group discourage the disruptive behaviour whenever possible
  • Refocus the discussion on the original topic
  • Make a direct statement to the disrupter when other approaches are unsuccessful