Emotional Intelligence (EQ) - it's more than just feelings!

This is a fun and interactive workshop which fives a broad overview of the subject of emotional intelligence. Each of the competence areas are explored in an active and participative way. It is intended for managers and other professionals who would like to deepen their knowledge and understanding of their own and other peoples' emotions in order to improve working relationships and performance.

• Understand the key concepts of emotional intelligence
• Identify and respond to your emotions
• Assess your current levels of emotional competence
• Take control of situations and get the best possible outcome
• Resolve conflict more easily
• Inspire more co-operation, trust and confidence in others
• Build relationships based on trust
• Improve decision making and achieve better results
• Action planning to ensure transfer of learning to the workplace