Monday, 28 February 2011


"quality of service is borne out by the fact that we have had 100% positive feedback from the many delegates we have sent" Director, Walter Lilly & Company Ltd

Monday, 21 February 2011

Throwing away the crowbar ...

"They did not merely crowbar management theory into what we were doing. They directly related aspects of our behaviour in a way that we could identify with and learn from." Metropolitan Police Leadership Academy

Thursday, 17 February 2011

Say what you really feel

What one customer sent me when forwarding on a particularly corporate email sent to all staff in their organisation.

"It wouldn't do the pinstripers any harm to crack a smile and say what they really felt once in a while instead of trotting out such clinical platitudes. Of course a group of them may need to workshop it first: Wouldn't want to wrongside the demographic."

Wednesday, 16 February 2011

Long Term Results

"My ongoing satisfaction with the measurable long term results they bring about will ensure me to continue using their services and to recommend their services to others." BBC Client

Thursday, 10 February 2011

Increased Revenue by £4 million

Chiquitos increased revenue by £4 million by just one change.

Sunday, 6 February 2011

Be Careful what you wish for!

"We wanted it to be a challenging programme and, as they say, be careful what you wish for!" UKRB Barclays Plc

Wednesday, 2 February 2011

Business Coaching

You're working too many hours and yet know that if you take a holiday you will come back to double the workload and hundreds of headaches ... your staff seem to increase the workload, they simply don't care as much as you do ... sounds familiar? We hear it from hundreds of business leaders yet it doesn't have to be this way.

We will help to identify and implement more effective ways to attract new business, reduce costs, increase customer satisfaction and implement quality control measures. We can even help generate innovative ideas to take your business to the next level.

The fact is that your existing team have most fo the expertise and even the will to turn your business around - its just that their focus and priorities need to be re-directed - it is a common problem - and we really can help.

Most things your business needs can generally be done by your existing people. No expensive agencies or management consultants. You will even find that giving them an enrishced role, your employees will become more motivated and committed to your business - you will find you are no longer the first in or the last out every day!

We bring to play strong sustainable practice and our team's experience in helping hundreds of organisations, large and small. We have worked across most industries, and in all likelihood, have helped some of your largest competitiors to get where they are today.

Call us today to arrange for us to meet you to discuss how we can help on 0844 740 2046