- Find out all you can about the training programme you are about to attend
- Complete pre-class work thoroughly
- Get you workload in order before you go to the training programme
During the programme - get actively involved
- Get to know the people in class with you
- Help create a constructive learning atmosphere -Be active, listen actively to others, be positive, be on time and prepared
- Be willing to try new things
- Be willing to practice
- Help make positive mid-course corrections
- Build a solid plan for back-on-the-job implementation
After the program - stay focused on mastering the skills
- Involve others
- Implement your plan
- Be willing to break old habits
- Stick to it
- Follow up
- Give yourself credit where credit is due
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